1. Accepted Payment Methods : We accept a variety of payment methods to make transactions convenient for our clients:
Bank Transfers: You may directly transfer payments to our designated business bank account.
Credit/Debit Cards: Payments can be processed through all major credit and debit cards.
Digital Wallets: Authorized digital wallet services are also accepted.
All payments should be made in INR, unless otherwise specified.
2. Invoicing Procedure :
Invoices will be generated upon completion of the services or as stipulated in the service agreement.
Payments are due within 5 days from the invoice date unless stated otherwise in the contract.
3. Policy on Late Payments :
Payments not received by the due date will incur a late fee of 5% on the outstanding balance for each 15 days it remains unpaid.
Should the payment remain overdue for more than 40 days, we reserve the right to suspend or terminate ongoing services until the payment is made.
4. Refunds and Cancellations :
Refunds are processed at our discretion, primarily in cases where services have not been delivered as agreed.
Refund requests must be made within 7 days following the service delivery date.
5. Disputes Over Payments :
Any disputes regarding payments should be reported in writing within 4 days of the invoice date.
We commit to investigating and resolving disputes within 7 days. During this time, clients are required to pay any undisputed amounts by the due date.
6. Modifications to Payment Policies :
We reserve the right to update or modify these payment policies as needed. Clients will be informed of any changes at least 20 days prior to the changes taking effect.
7. Contact Information : For any inquiries related to payments, please contact us at [contact@mqlus.in]